- Availability across multiple devices and platforms
- Safety as one of their top priorities
- Live chat available 24/7 for customer support
- Multi-faceted platform, linking sports betting, casino betting, and financial trading
- Some negative user feedback related to payouts and customer service
- Site design could be better
In the sea of casino online sites, there are bound to be some that don’t quite live up to the standards, yet have promising characteristics. One of those is, without a doubt, Golden Reels casino. There are perks, but there are also some notable complaints which must be mentioned and thought-out by possible future users before signing up and enjoying the benefits. The reviews are fairly mixed, so to say that it’s a ’’good’’ or ’’bad’’ online casino would not be credible, since these are mainly subjective experiences of individual users.
Golden Reels is operated by Golden Reels B.V. company, licensed under the Curacao Government. The site offers games from 20+ developers, including Evolution, iSoftBet, Relax Gaming, Playson, and other top-notch names. It tries to become the new hub for all online gambling activities, mixing casino games, live dealer games, sports betting, and financial markets/Forex. Does it achieve its end goal?
Highlights of this Aussie Online Casino
Golden Reels is an inviting casino thanks to a relatively low first deposit requirement. Availability on different types of devices and web browser friendliness, which Golden Reels has, also counts as an advantage. Another thing to be counted when speaking of the benefits of this online casino is the possibility of becoming a VIP member, and relishing more bonus offers.
There are also some negative aspects of Golden Reels. They might not be as powerful and intimidating, but there are quite a few of them. At the very start – their site is not user friendly. It’s not easy to navigate – for example, to find crucial information before deciding whether so sign up. The entire design of the site could use some additional work to make it more appealing. Although there seem to be some good ideas, the execution simply isn’t right. Other types of complaints we’ve come across are related to the number of games and pokies offered by Golden Reels, and also the general lack of innovative elements of the casino. But to be fair, there is always room for improvements in this segment.
Golden Reels Bonus Codes & Bonuses
The bonus offers you get when you create an account on Golden Reels online casino are available in the Promo section of the site. The welcome bonus is open 365 days since your registration, and it covers your first five deposits. This bonus could bring you up to $2000, with wager requirements of 30x. Also, upon depositing your first $20, you get 200 free spins. You’ll receive 20 free spins every day for the next ten days after activating the bonus. Another bonus awarded upon registering is the free bet bonus with a wager requirement of 10x. In more detail:
- 1st Deposit Bonus – 100% up to $2,000 + 10 FS
- 2nd Deposit Bonus – 150% up to $300
- 3rd Deposit Bonus – 200% up to $50
- 4th Deposit Bonus – 50% up to $500
- 5th Deposit Bonus – 25% up to $750
Besides these initial bonuses at Golden Reels, this online casino also has tournaments which can have different characteristics each time, depending on the games and themes of games they’re focused on.
How to sign up at Golden Reels
Signing up doesn’t take more than just a few minutes of your time. Upon clicking the white Sign Up Now button on the site, you get to fill out a short form. Enter an email address, create a password, and fill out the primary personal information fields – your name, date of birth, nickname to be visible when playing, and phone number. Choose a preferred currency, enter the security measurements code and click on the Sign Up Now button. After that, you’ll receive an email with a link to verify your account. Once that is done, you can start making your first deposit at Golden Reels.
Casino Games at Golden Reels
Games that one casino offers are probably the top thing that either makes or breaks the deal for most users. Golden Reels online casino offers a decent amount of different types of casino games, all of which come from well-known developers. Their strongest link seems to be online pokies real money no deposit, and yet their number still could be much higher, compared to the competition. What’s much appreciated is the fact that the pokies page is quite well organised, as opposed to the site in its entirety – you can easily access any pokie you’re looking for by using volatility or game provider filters.
Table and card games include roulette, blackjack, poker, and baccarat, and live dealer games also provide a range of different types of casino games you can play, including hold’em and Caribbean stud poker, and even Monopoly. A different kind of games included are scratch games.
Sports betting is also available on Golden Reels online casino, with wagers available for a large number of sports: soccer, basketball, tennis, rugby, cricket, virtual sports, volleyball, handball, table tennis, baseball, boxing, American football, and many more. Various video-games tournaments are also present. Live bets are available so just pick a sport, take a look at some analytics and choose how you want to make your wagers.
If you are interested in other forms of online gambling, then Golden Reels is also a good place to be. With betting on currency and the stockmarket, this platform incorporates all forms of gambling in one place.
Deposits & Withdrawals
When talking about banking options that Golden Reels online casino offers, the first thing to mention should be that, according to their site, they don’t include cryptocurrencies for deposits. However, since withdrawals cannot be made using credit cards as they state in Terms and Conditions, you can use Bitcoin as a payment method. Among available banking options, they have listed the following: MasterCard, Visa, American Express, JCB, Discover, Neosurf, and Neteller.
As for payments, initial deposit requirements include a minimum of $5, except deposits through Discover which requires a minimum of $10. The maximum for deposits is $2,500 using MasterCard and Visa, and $5,000 using American Express and Discover. Regarding withdrawals, as mentioned before, you cannot use credit cards, but other payment options such as debit cards or Bitcoin are available. The upper limit for withdrawing money is $100,000, and if your first withdrawal is more than $1000, additional verification may occur. You get two free withdrawals per day; after that, a 10% fee is charged.
Golden Reels Mobile Casino
An advantage of Golden Reels online casino is availability. Since it is web browser friendly, devices on which you can enjoy this casino span from your desktop or laptop computers, smartphones and tablets, to iPhones and iPads – also any platform from Windows, Android or iOS is included. Still, the design is equally bad on mobile, as on desktop computers.
Licensing & Security
Golden Reels casino claims to be using SSL technology concerning the safety of their users’ personal data. They also proclaim responsible gambling as a part of their policies, which indicates that it could be relatively trustworthy.
Generally, we do not recommend to our readers to play on new online gambling platforms, and Golden Reels is one of those. However, it seems to meet all the basic criteria related licensing and safety – and it also provides all the relevant info on its footer, such as registration number and operating company.
Golden Reels casino offers 24/7 live chat customer support. Contacting them via email, or a phone number is not available, which might not suit some potential users. Something worth mentioning is that there have been feedbacks noted in which users claim to not receiving an answer after using live chat.
Verdict on Golden Reels
Golden Reels seems to be a site with great ambitions, aiming to provide a platform for all players across the globe; including those interested in casino gaming, sports betting and financial trading. The site’s design is the worst aspect of this site, but the bonuses pretty much compensate for that. It’s a 50/50 for us when it comes recommending Golden Reels to Aussie players.