Box24 Casino Review

Box24 Casino Review

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By Mike Fatouros | Updated:
  • Generous welcome bonus and a free bonus
  • Tournaments for all player types
  • Decent range of games from Betsoft and Pragmatic Play
  • Unfair terms for withdrawal limits based on VIP level
  • A single deposit and withdrawal method
  • Various reports of delayed withdrawals
  • Replica of other Deck Media casinos

Betsoft and Pragmatic Play free pokies were never as accessible as they are at Box24 Casino. This Deck Media casino opened its doors to players from Australia and the US back in 2009, and since then it has managed to establish a solid player base. The site looks identical to all Deck Media casinos, with the only difference being the dark red colours that are apparent across all its web-pages.

Box24 does not ring any bell when it comes to the overall theme either, so it is amongst the better casinos that do not feature any main characters or signifiers to a specific audience/country. Players can access over 200 casino games, reachable through the left sidebar; Pokies, Classic Pokies, Live Casino, Table Games, and Video Poker are the apparent tabs, through which players can reach their safe base.

Further below, you will also be able to locate the 8 ongoing tournaments and details about the Box24 Casino promotions, which run daily. Licensed through Curacao, with a safe mobile-optimized website, Box24 Casino is a site worth exploring further.

Launch Year2009
Operating CompanyDeck Media
Affiliated CasinosFair Go Casino, True Blue Casino, Spartan Slots, Azure Hand Casino, and more.
Software ProvidersBetsoft, Pragmatic Play, Vivo Gaming, Octopus Gaming.
Casino SizeSmall Sized Casino
Available in Australia?Yes and the US

No Deposit Bonus at Box24

25 free spins could instantly become yours if you join Box24 Casino. This sign up offer is beautiful, although it is not likely to end up paying you any real cash. That’s because Box24 Casino requires players to deposit a minimum of $25 to be able to withdraw funds, which are capped at $100 when it comes to freebies. When you count in the 20x wagering requirements and the minimum withdrawal amount of $100, well, you will not be able to make money from this no deposit bonus.

Box24 Casino Welcome Bonus

Box24 Casino operates in various countries, but the US and Australia are the recipients of the best promotions in terms of cash and freespins extra value.

To get a rough idea, the online casino rewards players who make a qualifying deposit during their first three visits on the site with a total of 110 free spins and a 750% deposit bonus. The total bonus funds you could claim amount to $7,500, so you could as well be reading about the best promotion in the market.

The only negative aspect of the above comes in the form of wagering requirements, since these apply to both the deposit and the bonus amount, at a 35% rate. On top of that, there is a max winning cap at $100 for the free spins.

Bonus TypeOffer NameBonus CodeAvailable for All Players?OfferBonus Terms & Conditions
WelcomeBonus1st DepositNoNew Players Only200% and 30 free spinsBonus up to $2,000, 35x rollover on D + B, minimum deposit required, 7 days expiry, max withdrawal limits apply on free spins winnings*.
 2nd DepositNoNew Players Only250% and 50 free spinsBonus up to $2,500, 35x rollover on D + B, minimum deposit required, 7 days expiry, max withdrawal limits apply on free spins winnings*.
 3rd DepositNoNew Players Only300% and 30 free spinsBonus up to $3,000, 35x rollover on D + B, minimum deposit required, 7 days expiry, max withdrawal limits apply on free spins winnings*.
 Neosurf Welcome BonusNoNew Players Only400% match bonusBonus applies on first three deposits, for Neosurf deposits only, bonus up to $7,500, 35x rollover on D + B, minimum deposit required, 7 days expiry.
 Bitcoin Welcome BonusNoNew Players Only400% match bonusBonus applies on first three deposits, use of cryptocurrency only, bonus up to $7,500, 35x rollover on D + B, minimum deposit required, 7 days expiry.
NoDepositBonusNoYes25 bonus spinsMax withdrawable balance $100, 20x wagering requirements, 7 days expiry.
Reload BonusDaily BonusesNoReturning PlayersDeposit bonuses 25 – 200%, 10 – 200 free spinsMinimum deposit amount varies, wagering requirements and Ts & Cs vary according to the claimed offer.
VIP Club NAYes, instant access after first depositDedicated support team, higher withdrawal limits, exclusive bonuses (free spins, cash rewards, cashback).Ts & Cs vary on each exclusive offer. Cashback bonuses come with very low wagering requirements, while some VIP offers are WR free.
Loyalty Bonus NAYes, instant access after first depositExclusive Rewards for Completing Levels, CPs exchange for cashDepends on the Reward.
Slot TournamentsDrops & Wins, Cash Craze, Rush Reel a Rolex, New Crazy Hot Slots, Join the Raid, Saturday Race Tournament, Grand VIP Tournament, Sunday Storm, Sunday Super Reel, Thermal Thursday, New Players Weekly Tournament.NAYesVary based on tournamentQualifying bet, rollover requirements and minimum points to qualify vary per tournament.

Sign Up Process for Australian Players

If Box24 Casino sounds like the perfect choice for you, there are some more good news for you. To join, you will only need to complete a one page form, filling in your full name, username, email address, password, phone number, and chosen currency. Still, you will only be able to withdraw funds from the site after completing the KYC procedure by providing the following:

  • ID/Passport
  • Utility Bill displaying your name
  • Bank Statement/Photocopy of Credit Card

Box24 Casino Games Categories

The two hundrend and over casinogames available at Box24 are its strongest aspect. The site is powered by top-notch providers, like Betsoft, Pragmatic, Octopus, and Vivo Gaming, all widely respected in the industry.

Box24 Casino has broken its niche into a distinct category, with each being accessible through the homepage. A ‘Try Now’ option is available for Aussies, allowing punters to play free slots and casino games to see if they fancy a title before spending real cash.

Online Slots

Most of the pokies that you can play at Box24 Casino carry above RTPs, with 94% being the lowest you can find. In terms of variance, you will be able to find all types, so pick wisely. Bet levels usually start from $0.10/$0.20 and go over $100 per spin.

If you want some classic slots free spins, then try out Madder Scientist and The True Sherriff. Experience true agony, as you are chased after the cops at ‘A Night in Paris’ slot machine, whereby $74k could become yours through the progressive jackpot. We could be talking for hours about the Box24 Casino slots, but let us just mention our favorite instead:

  • Lost
  • At the Copa
  • Gold Diggers
  • Heist
  • Tycoon Plus

Table Games

With classic casino games, Box24 is a bit more limited. Yes, you can play roulette, blackjack and poker games – worry not! Nonetheless, the full range of games is limited, with less than 30 variants in total.

Guess the right numbers in Keno, and you will be able to bag the biggest pot available from this section. Alternatively, play Zoom Roulette, Super 7 Blackjack or Triple Edge Poker – to face the casino with the lowest amount of house edge possible.

Live Dealer Games

Vivo is one of the prominent providers of Box24 Casino, and therefore, you will not need to worry too much about the quality, graphics, and variety of the live dealer games. With over thirty games in total, you are in for a treat!

Game TypeAvailable?Number of GamesSoftware Providers
Video SlotsYes150 – 200Betsoft, Pragmatic Play, Octopus Gaming.
Online RouleteYes7Betsoft, Pragmatic Play, Octopus Gaming.
Poker. GamesYes7Betsoft, Pragmatic Play, Octopus Gaming.
Black.jack GamesYes6Betsoft, Pragmatic Play, Octopus Gaming.
Lottery GamesNo
Online Craps/Dice GamesNo
Scratchcards/Instant GamesNo
RNG Keno GamesYes1NA
Live Casinos Dealer GamesYes20+Vivo Gaming.
Jackpots GamesYes10 – 20Betsoft, Pragmatic Play, Octopus Gaming.
Arcade GamesNo
Virtual SportsNo
Sports BettingNo
TV Game Shows LiveNo
Other Casino GamesMega WheelNA

Existing Players & Loyal Customers Promotions

Box24 Casino does not just welcome its players generously, but keeps giving back some of the profits that it makes in the form of promotions. We have listed each on the respective table, and due to the sheer number of ongoing promos, we will just highlight the most competitive instead:

  • High roller 250% bonus for deposits over $200!
  • Loyalty cashback, no wagering, at 15% weekly, for Platinum VIPs.
  • Daily Races to win $100 or more!
  • Up to $2,500 from the Sunday Tournaments!

Mobile Box24 Casino

Your location and chosen device do not really affect your iGaming experience with Box24 Casino. The site is perfectly optimized for smartphones, tablets, and laptops – not just desktop computers – so access your account, all the website features, bonuses anywhere, anytime!

With the vast majority of casino games being mobile friendly and 100+ HTML5 pokies, you could be searching for jewels or visiting a new continent in an instant – with all iOS and Android devices. Box24 Casino does not offer a mobile application but it ticks all other boxes regarding usability.  

Mobile FeaturesFeature Available?Android & iOS SoftwareOther Categories
Mobile Optimized Site?YesHigh Optimization for BothAndroid One, AliOS, BlackBerry Secure, ColorOS, EMUI, Fire OS, Flyme OS, Funtouch OS, LG UX, Xperia UI, ZUI, Chrome OS, PureOS, iPadOS, Windows 10, BlackBerry 10, Firefox OS, Windows Mobile, Windows 10 Mobile, Windows Phone.
MobileCasino AppNo
MobilePokiesYesBoth iPhonepokies and AndroidpokiesPokies accessible from all major software systems and browsers.
Multiple Supported MobileDevicesYesApple, Android, Android phone, Android TabletPhones, Tablets, Laptops.
Various Supported Mobile BrowsersYesNASafari, Mozilla Firefox, Internet Explorer, Google Chrome, Opera, Microsoft Edge, Opera Mobile, Opera Mini, Firefox for Android, and others.
Mobile Casino PaymentsYesAnyNA
Mobile BonusesYesNANo dedicated mobile bonuses, supports official casino bonuses.

Box24 Deposits & Withdrawals

The biggest issue with Deck Media sites always lie within the casino payment methods section. If you are playing from Canada or Asia, then you are fine; but Aussie and US players can only deposit using cryptocurrencies and withdraw through bank transfers. The deposit limits and times are stunning; however, withdrawal fees are set at $29, minimum limits at $100, and waiting times of up to 15 business days.

Moreover, there are some Ts & Cs that limit the amount that can be withdrawn according to a customer’s VIP level. This is unfair in our eyes and very limiting term.

Gateway TypeAvailable MethodsDepositsWithdrawalsFeesLimitsProcessing Time
Credit/Debit CardsNo
CryptocurrenciesBitcoin, Litecoin, bitcoin cash, EthereumYesNoFree$10Instant
Bank TransfersYesNoAU$29$100 – $4,000 per week5 – 15 business days.
Other Payment Gateways

Licensing & Security

Curacao license is probably the worth you can get in terms of security, as the authority pretty much ignores all emails. Nonetheless, it’s the only gambling license that US and Australian online casinos can employ, as Box24 Casino does.

Still, the site is encrypted using SSL-bit and secured through the following:

  • Norton Secured
  • McAfee Secure
  • SSC

All should run smoothly with your account, as long as you don’t stay inactive for over 12 months at Box24 Casino; then, the casino may charge a fee and deduct it from your balance.

What do Players Say about Box24 Casino?

As with most sites in Australia, it is paramount that you first review what other players have experienced, before actually depositing funds. Due to lack of a strict gambling authority, Box24 Casino could act differently to what they claim.

Positive Reviews

‘’I enjoys the video slots games – megaways games and the daily bonuses and other promotions they offer, colorful that you can make it full screen.’’

‘’Lots of Free Spins and Good Gaming Graphics. Fast approval of Documents.
I received my first pay out USD100. AT first i have doubt received the payment it already takes more than 3 weeks before i received the payout. Finally received the payout.’’

‘’Box24 plays a very interesting role.
Cashback up to 15% for loyal players.
The casino has races that then free spins.
Rich promotions.
VIP Levels.
It is a place that offers a lot of fun.
I have never made an advance yet, but more than once a week I get free spins.’’

Negative Reviews

‘’I dislike there wiring process for withdraws. it will takes up to 7 to 15 days to receive your wining funds. it should never take that long according to my Bank. I live in Canada. its amazing that they take your funds asap and they tend to always want to verify you every 3 months, crazy. And they can be a bit cross with you when you ask them. Why it’s taking lo long. Really wish they would upgrade their system for withdraws to be faster and better options offered.’’

‘’Delayed payment, it takes more than 3 weeks before i received the pay out. First they said payment it was not successful on my Neteller account. 2nd they asked for my Ecopayz account but payment not successful again. Now finally i received it on my Neteller account..’’

It is pretty evident that there are no major issues with the online casino, except what we already mentioned about lengthy withdrawal times.

Customer Support for Australian Players

24/7 instant chat service is one of the positives of Box24 Casino. If you would like to express a more detailed issue, then we suggest that you employ the email support. We found most answers from the Box24 Casino FAQ section, which is really detailed – but the live chat agents were also keen to help us out with all the concerns we raised.

Customer Support ServicesAvailability
Live ChatYes, 24/7
Email[email protected]
Telephone NumberNo
FAQ SectionYes, with various topics answered
Social MediaNo

Box24 Casino – Our Verdict

We have reviewed better online casinos in overall offerings. If it wasn’t for the withdrawal limitations that Box24 Casino Australia has, then it would definitely be amongst our top online casinos lists. Still, the fact that it is also under the management of Deck Media is another concerning factor.

Nonetheless, to be fair, Box24 has a solid selection of casino games and puts extra effort to reward users through its promotions. However, it is a complete replica of other Deck Media casinos, in all regards, and therefore does not deserve a total rating of over 5/10.

Did you know this about Box24 Casino? (FAQs)

Does Box24 offer new players a no deposit bonus?

Yes, Box24 Casino offers all new players 25 free spins no deposit, which can be employed on selected slot games. The maximum winnings from free bets are $100.

What is the minimum deposit at Box24?

Players from Australia can deposit the equivalent of $10 through all the mainstream cryptocurrencies.

How long do withdrawals take at Box24?

Box24 Casino AUS has a single payment method, bank transfer – which requires up to 15 business days to be processed. This is by far the worst aspect of this online casino.

Is Box24 casino legal in Australia?

Yes, or at least as legal an Aussie online casino can be. The site carries an active eCuracao license, which might not be much – but it is better than no license.

Does Box24 have a welcome bonus?

Yes, Box24 Casino has a 400% bonus for all three deposits, as long as you deposit through Neosurf or Bitcoin. In total, you can get up to $7,500 in bonus funds.

Is Box24 casino a safe gambling platform?

Box24 adds extra emphasis on the security of players. It is tested and sealed from 4 distinct bodies, while it also promotes gambling limits by sharing GA and GamCare links.

Casino Bonus
25 FREE Spins
+200% BONUS
* For first deposit
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* The free spins winnings will be credited in CASH up to a maximum value of €200!
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