There might be more popular or reputable casinos out there, but it doesn’t mean that you should avoid Black Diamond Casino. Maybe you’ll like it and become a loyal user. Yes, there are multiple complaints when it comes to this casino, but there are also users that had good experience and several resolved issues that some users had. That being said, this casino might have certain flaws, but since it’s capable of fixing what turn out to be a problem, it seems like it is not scammy after all. Take a look at all of its sections and features and weigh whether it suits you or not.
- Solid design and neat site’s organisation
- Customer support available 24/7
- Several game providers
- Poor range of deposit and withdrawal options
- A lot of complaints by users (most of them resolved)
Black Diamond Casino is a casino online of average popularity among Aussie users, and it seems to be a solid choice, depending on what you are looking for. This is not one of those casinos with almost 100% positive users’ feedback, but it doesn’t mean that you won’t like it. Explore everything that it has to offer, pay attention to the details and check out how characteristics of Black Diamond Casino match with your preferences!
When it comes to banking methods, there’s a pretty low number of options that you have. You can choose among Visa, MasterCard, Neosurf for making a deposit. As for withdrawal, you have only one option offered, and that is a Bank Transfer.
Security and safety standards are very good when it comes to Black Diamond Casino. You don’t need to worry about all your sensitive information or how safe are money transactions at this casino. It is secured with 128-bit SSL encryption which is a pretty standard and common way of safety at the majority of online casinos.
Payment options are not that numerous. There are three deposit options, and one of them is fee-free – Neosurf. If you decide to go with Visa or MasterCard, fee may apply. The minimum deposit amount is $10 regardless of the option you choose to go with, and the processing time is instant for every deposit method. Withdrawals can be made by using the Bank Transfer option. The fee is $29, and the minimum amount is $500. Processing time for withdrawals takes 5 to 7 business days.
Black Diamond Casino is compatible with various mobile devices – Android, Windows, Apple iOS phones and Blackberry smartphones. It is basically available on all devices, from diverse previously mentioned mobiles to desktop, laptop and tablet. It is good to know that you can enjoy your favourite slots and table games, even on the go.
Pros and cons of Black Diamond Casino
Black Diamond Casino has numerous advantages. Design is pretty solid, but the organisation of the site is fantastic! You can find all the information you need and everything is very well explained. It’s good that deposit options are instant and fee-free. Not to mention that few different providers and various and numerous games are excellent news for so many players out there! Popular progressive jackpot slots is definitely something that the audience likes to hear. The promotions section is filled up with so many different offers, and it seems like there is something for everybody – newbies, loyal players, competitive players, fans of cryptocurrencies… Black Diamond Casino thought of everything! Another good thing where this casino paid attention to details is the FAQ section which is a very informative, helpful and excellent way of support. There are some downsides, of course, it is almost impossible for an online casino not to have any disadvantages. Although most of them are solved, this casino has a number of different complaints and players who did not have a very good experience. This certainly damages the reputation so it should be better if the number of complaints reduces in the future. The number of banking methods could also grow a bit. The lack of live chat options could be a problem for some users considering that this option is the fastest and, for that reason, the most effective one.
How to sign up at Black Diamond Casino
Registration process at Black Diamond Casino is complete in no time! You start off by entering your first and last name. Then, you type in your username and add your e-mail address and password. After that, enter your mobile phone and choose the currency. The final step is to click on the green button. By clicking on the green rectangular button that says “sign me up”, you’ll agree to the terms and conditions of the Black Diamond Casino. Press the button and start your Black Diamond adventure!
Black Diamond Casino Bonuses
A very well stocked bonus section is waiting for you at Black Diamond Casino, make sure you are ready for this expansive palette of options! As soon as you open the promotions section, you’ll spot a calendar with all weekdays, and by clicking on each, you’ll see an individual offer.
Every day, from Monday to Sunday, has a unique and attractive offer for you. You can see a special monthly offer and offers which apply to tournaments! VIP special prizes and loyalty gifts are also a part of the promotions section. There are specific bonuses which apply only for playing particular games.
Monthly bonus grants you special prizes from the first to last day of the month and apply to the group of games. It is all written in promotion sections, and you should pay attention to the details and rules for the bonus that you are interested in.
Collect tournament points and take first, second or third place which grant you impressive awards like $50.000, $25.000 and $10.000.
New players can enjoy the New Players Tournament and win a bit more modest rewards but also significant for a start! Welcome package can bring you cool bonuses for your first three deposits! After making your first deposit, you can enjoy a 200% bonus along with 30 free spins. The second deposit brings you a 250% bonus with 50 free spins, and the third deposit gets you a 300% bonus plus 30 free spins!
Although there is no word about crypto methods in the banking section, at promotions is a very tempting offer which will attract many players – you can use popular cryptocurrencies like Bitcoin or Litecoin to make a deposit! Since those are apparently brand new payment options at Black Diamond Casino, you’ll get a 400% bonus on your first three deposits. So now you can celebrate not only having crypto options available but also the incredible 400% bonus!
If you become a member of the VIP club, you’ll be able to enjoy the unique VIP program and VIP events! Be ready for a par excellence experience!
It is already established how well organised is the site of the casino. That also applies to the game library. This library is supplied by several software providers – Vivo, Betsoft, Octopus Gaming and IGTech. Everything that Black Diamond Casino has to offer for your entertainment is divided into the following categories – australian online pokies, live casino, classic pokies, table games and video poker. This means that there’s something for everybody! No matter what you prefer, you’ll have fun by trying out this game selection.
If you want to get in touch with Black Diamond support team, you have various options. In case there’s any problem or doubt bothering you, you can try out Live Help or writing an e-mail. Support team is there for you 24/7. Also, the help centre is very well organised with FAQ section divided into categories of topics that are usually most popular among users. Whether you are curious about spinning the pokies and playing the games, you want to know how to withdraw your money, or enjoy the VIP program – the answers are very easily accessible.